City Development

Auckland City Environments

Auckland City Environments (ACE) is the regulatory group of the council, administering acts, plans, regulations and bylaws that the council is required by various statutes to discharge.

Our role is two-fold. From a public-good perspective, we reduce risk to the environment by making sure that people either comply with relevant environmental policy and rules or ensure good environmental outcomes when they apply to infringe these controls.

Auckland City Environments have a wide variety of roles, with some of the key roles being:

• Planner (resource consents)
• Subdivisions officer
• Urban designer
• Building support officer
• Building consents officer
• Building inspections officer
• Building specialists
• Environmental health officer (and specialist roles)
• Incident investigator
• Resource consent monitoring officer
• Data analyst
• Engineers
• Customer support
• Business support
• Information management

City Planning

Auckland City Council Planning develops and promotes a planning strategy for the city that is consistent with resource management requirements and incorporates international best practice on city development and environmental planning.

Specifically this means that City Planning:

• Develops, monitors and maintains Auckland City Council's District Plan (Central Area, Isthmus and Hauraki Gulf) and prepares and processes approved amendments
• Advises on city planning and resource management matters
• Develops and advances a strategy for the city's growth management
• Monitors and reports on the state of the environment for the city
• Develops and advances the city's urban sustainability strategy
• Promotes and maintains heritage preservation
• Advocates on environmental issues and strategies
• Advocates on key planning strategies
• Manages and contributes to major planning and development projects, including advancement of land use, transport integration and comprehensive waterfront development

Some of our key roles are:

• Planner
• Planning technician
• Urban designer
• Policy analyst
• Records officer
• Civil defence emergency manager/adviser

Environmental and Utility Management

Environmental and Utility Management advises Auckland City Council on the infrastructure needed to enhance and sustain our community, and manage expenditure on stormwater, closed landfills and waste management.

Some of our key roles are:

• Contract and project manager
• Environmental planner
• Senior specialist role
• Civil defence emergency manager/adviser.

Economic Development

Auckland City Council is an advocate for the city's business needs at city, regional, national and international levels. Economic Development champions economic interests across the council. It also monitors and acts on the city's economic needs and opportunities via strategy, economic analysis, international relations, marketing, business development, investment, facilitation and relationship brokering. The group works extensively with external agencies and business groups to leverage the council’s influence.

Some of our key roles are:

• Policy analyst
• Mainstreets advisor
• International relations coordinator
• economic sectors project coordinator
• Senior Economist
• investment attraction project manager

Urban Design

Auckland City Council aims to help transform and revitalise Auckland into an internationally successful city with a distinctly Auckland flavour. Urban Design helps the council put people first and become a city recognised for its approach and commitment to high-quality urban design.

Quality urban design creates places that work together: areas that people use, value and feel good in. It respects the history and special character of a city, is environmentally sustainable and is sensitive to the needs of its residents. It also considers matters such as safety, accessibility, quality of life, and protecting heritage and the environment.

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Transport

Auckland City Council focuses on providing Aucklanders with more improved and sustainable travel choices. The Transport division comprises four groups.

Transport Policy

Transport policy is made up of two teams - policy & development and major projects. This group manages the development of strategies and policies that meet the transport needs of the city. It also designs and project manages major transport initiatives, in conjunction with other regional and national bodies.

Transport Policy focuses on developing sustainable and comprehensive transport for Auckland city, encompassing vehicular transport, public transport, cycling and walking. This includes travel demand management such as the parking policy and travel plans. The group is also responsible for the planning of major multi-modal projects such as AMETI and Dominion Road improvements.

Some of our key roles are:

• Transport planners
• Planners and policy analysts
• Traffic engineers
• Project managers

Parking Operations

Parking Operations focuses on delivering on and off-street car parking services. It has two branches - Design & Services and Operations which balance commercial and policy objectives.

Some of our key roles are:

• Parking Officer
• Carpark Operations
• Business analyst

Transport Assets

Transport Assets is responsible for planning, specifying and managing the maintenance and renewal of the city's transport assets (e.g. roads and footpaths) and the network performance.

Some of our key roles are:

• Traffic safety engineer
• Road safety coordinator
• Area asset engineer
• Strategic asset planner
• Network auditor
• Operations coordination
• Contract manager - Hauraki Gulf Islands
• Wharfingers

Transport Delivery

Transport Delivery coordinates the programme of transport capital works, manages the contracts for the council’s maintenance and renewal programmes.

Some of our key roles are:

• Contract manager
• Project manager
• Team administrator
• Stakeholder adviser
• Procurement specialists

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Organisation Performance

Communications and Marketing

Communications and Marketing works closely with the executive team, group managers and other staff, the mayor, deputy mayor and councillors to ensure a "one organisation" approach to communications (both external and internal). It also looks after marketing and issues management, and research and consultation for Auckland City Council.

Some of our key roles are:

• Communications and marketing executive
• Internal communications specialist
• Subeditor
• Writer
• Team leaders

Customer Services

Auckland City Council is about providing a great customer service to our ratepayers and residents. Customer Services does this on the telephone, face-to-face and via the internet. They also provide advice and consultation to all areas of the organisation on new products and services, and ways of delivering service.

Some of key roles are:

• Customer service representative
• Contact centre team leader
• Contact centre business advisor
• Cashier
• Customer service team leader
• Concierge
• Web producer
• Web publisher
• Web business adviser

Democracy Services

The role of Democracy Services is to provide effective management of political forums - council, committees, community boards, hearings, workshops and other panels, provision of advice and administrative support to ensure that democratic functions and decision-making meets legislative requirements. In addition to the advice, information and administrative support given to elected representatives they also carry out special information and records management functions as required under public legislation. In addition, they provide a catering service for external functions as well as for the organisation.

Some of our key roles are:

• Democracy advisor
• Team manager
• Democracy coordinator
• Team leaders
• Information advisor
• Events team leader
• Hearings coordinator
• City archives manager
• Catering business manager

Human Resources

Human Resources is responsible for best practice advice, information and programmes on employee pay and benefits, learning and development, managing people, health and safety, employment relations, equal employment opportunities, and recruitment and career development.

Some of our key roles are:

• Human resources adviser
• Health and safety manager
• Employment relations manager
• Learning and development manager
• Payroll manager
• Payroll officer
• Careers centre manager

Programme Office

The Programme Office provides leadership and facilitation in the key areas of portfolio management, programme management and project management. Its focus is to ensure the organisation delivers the right projects successfully.

Some of our key roles are:

• Strategic business analyst
• Project quality assurance
• Methodology specialist
• Programme manager
• Project manager
• Communications and change manager
• Business analyst

Information Technology and Communications (ITC)

ITC provides leading edge technology and services to support Auckland City Council’s business initiatives. Its consultants help develop solutions and investigate business opportunities.

Some of our key roles are:

• Support centre representative
• System administrator
• Support officer
• Systems specialist
• Voice and communications specialist
• Web specialist
• Project manager
• Business analyst
• IT consultant
• Network engineer

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Finance

Organisation Planning

The Organisation Planning is responsible for leadership of organisational planning and budgeting. This includes facilitating development of annual plan, long term plan, capital investment and asset management plans and group business plans. It ensures efficient and effective development of robust organisational plans and budgets aligned to council strategies and priorities.

Some of our key roles are:

• Financial advisor
• Policy analyst
• Senior advisor
• Financial analyst
• Corporate project manager
• AMP senior advisor
• Senior financial advisor
• Capital planning analyst
• Business analyst

Business Performance and Reporting

The Business Performance and Reporting Group is responsible for providing business performance advice and support across council as well as facilitating improved planning and budgeting accountability and performance. They prepare monthly performance reports as well as provide specialist policy, financial and economic advice for major council projects, governance of council-controlled organisations (CCO’s) and review council activities and spending proposals.

Some of our key roles are:

• Business performance manager
• Business performance adviser

Business Delivery and Procurement

Business Delivery and Procurement develops and implements Council’s organisation-wide procurement strategy. It works with the business groups to ensure best value from procurement activities through strategic sourcing, supplier negotiations, and subsequent supplier relationship management.

Some of our key roles are:

• Strategic Sourcing Projects Team Leader
• Procurement Specialists - Projects
• Procurement Support and Supplier Relationships Manager
• Specialist - Supplier Relationships
• Procurement Support
• Business Analyst

Financial Control

The Financial Control provides a range of financial and non-financial business services to all council groups, including revenue and payment services, business process and systems, valuation and property data, funds management, financial and asset accounting.

Some of our key roles are:

• Financial accounting
• Taxation and accounting policy
• Valuers
• Debt collection
• Accounts payable
• Data entry
• Business analysts
• Asset accounting
• Property records

Property

The Property Group ensures that development in the city is sustainable and caters for population growth, while ensuring high-quality urban design. It also maintains community facilities and redevelops where appropriate.

Some of Property’s key roles are:

• Leasing officer
• Property officer
• Maintenance officer
• Project manager
• Asset planner

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Arts, Community and Recreation

Arts, Community and Recreation Policy (ACR Policy)

Arts, Community and Recreation Policy group develops and reviews strategies, policies, plans and project initiatives for the city’s open spaces, parks and streets; community and recreation facilities; and art, social and community policies. It’s emphasis is on the policy and planning aspects of arts, community and recreation outcomes and as such, is committed to creating great places and experiences for people.

Some of ACR Policy’s key roles are:

• Assistant planner
• Planners and senior planner
• Landscape architect/urban designer
• Land adviser

Arts Community and Recreation Services

Arts, Community and Recreation Services group maintains and develops parks, open spaces and the street environment; encourages and supports the arts community; provides recreation facilities, swimming pools, community halls and centres; provides a marine events and activity centre at Auckland’s Viaduct Harbour and strengthens Auckland's many communities through proactive initiatives and support.

Some of Arts Community and Recreation Services’ key roles are:

• Parks advisers, and parks maintenance contract officers
• Streetscape advisers, and streetscape contract officers
• Arts advisers, and arts programme managers
• Recreation advisers, and recreation contract managers
• Community advisers, and community programme managers
• Capital works programme managers
• Asset management planners

Auckland Zoo

The zoo's role is to advance nature conservation by managing and protecting wildlife and providing exciting visitor experiences which encourage people to care about wildlife and the environment.

Some of our key roles are:

• Zoo keeper
• Veterinarian
• Customer service
• Events coordinator
• Public relations specialist
• Asset maintenance

Auckland Art Gallery

Auckland Art Gallery presents exhibitions and provides education and public programmes that create a stimulating and valued experience of Auckland's unique history and contemporary cultural identity within the South Pacific.

Some of our key roles are:

• Conservator
• Preparator
• Registrar
• Curator
• Gallery guide
• Access programme interpreter
• Security attendants

Auckland City Libraries

Auckland City Libraries delivers a wide range of library services which support the reading, learning and information needs of City residents of all ages and backgrounds. Customer services offered by libraries include reading and borrowing; research and information; events and exhibitions; learning programmes; computer access; and provision of community meeting places.

The library develops and preserves extensive collections including heritage collections, and creates databases, indices, digital content and websites to enable access to its collections. Some roles require a specialist qualification. Non-technical and entry level roles emphasise the need for great customer service.

Some of our key roles are:

• Library assistant
• Shelver
• Customer services librarian
• Reference librarian
• Children’s Librarian
• Cataloguer
• Conservator
• Web editor

CBD Projects

CBD Projects focuses on specific projects that support "Auckland's CBD Into the Future" strategy and action plans.

There are six teams in the group:

• CBD portfolio team
• Aotea Quarter programme
• Arts, Community and Recreation programme
• City Development programme
• Streetscapes programme
• Transport programme

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The Chief Executive's Office

The Chief Executive's Office consists of two teams, and is responsible for setting and monitoring performance against the chief executive's objectives and divisional objectives each year. We identify and build relationships with external organisations; support the organisation to resolve issues and make progress on projects that do not logically fit into a single division; and work with the organisation to help identify potential issues and put strategies in place to address them.

Executive Office

The Executive Office supports the executive team in their daily activities, assists in relationship building, and facilitates liaison between the executive team, the rest of the organisation and council stakeholders.

Some of our key roles are:

• Executive assistant
• Administration Support
• Receptionist

Pae Herenga Tangata

Pae Herenga Tangata is a specialist team, responsible for directing Auckland City Council’s approach and perspective on all things Maori. We are here to help the council build its capacity to work with Maori and we do this by developing processes, advising on strategic policy and implementing bicultural training and development for staff. One of Auckland City Council's guiding principles is the Treaty of Waitangi. In 1994, Auckland City Council made a commitment to develop treaty-based relationships with Maori. In addition, there is a legislative imperative for local authorities to consider Maori across the organisation's activities as set out in Transit NZ Act 1989, Resource Management Act 1991 and Local Government Act 2002.

Some of our key roles are:

• Senior adviser Iwi relationships
• Business coordinator
• Policy and planning adviser

Strategy Office

The Strategy Office leads, facilitates and influences strategic thinking on a wide range of issues at the organisational, political and executive team levels. Their purpose is to provide leadership on the organisation's direction, based on our understanding of the outcomes the community desires, the vision for the city and the wider regional and national priorities. The group works with the executive team and across the organisation to enable the council to turn great strategy into great performance.

Some of our key roles are:

• Senior strategic analyst
• Senior adviser
• Project/programme coordinator

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Opportunities

Auckland City Council has a diverse range of operations, projects, roles and work. We offer secondments and project work which allow employees to gain experience and knowledge in new positions on a short-term basis while also meeting organisational needs.

We offer a large internal job market and an opportunity to move between 30 operational areas, selecting from a number of career paths. There are opportunities to operate in higher-level positions or perform different roles and further develop individual skill sets. This experience can help our people advance their careers, developing competencies required for future career growth. We advertise all vacancies internally and experience working within the organisation is recognised.

We introduced the leadership development framework to enhance the leadership capability within Auckland City Council. The framework provides leaders with specific feedback on where they are doing well and where improvements will help them move towards becoming great leaders. The programme also provides individual coaching around identified development areas and teaches leaders and managers how to coach others.

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